Yikes! Help! Okay, I suck with computes so please bear with me here as I slowly die inside.
SOO I had to download our wedding video from a Dropbox that was shared with me. I had 3 months to do it & then it wouldn’t be able to access it. So my ass downloaded that video to ensure I didnt mess this up (July 2019) – played it / watched it all looked good!
Knowing this laptop is old and unreliable, got back on (Dec 2019) and watched the video & then decided to upload it to DropBox as a backup. Patting myself on the back for being responsible.
My family’s been asking me to share the video, so I go on Dropbox to finally share it. I click in to watch it… only first 4 minutes, then buffering.. after 10 times decided to just get back on the old laptop where it is saved.
Go to the file and watch – goes to 4 minutes and 17 seconds and then it just STOPS. Tried to go to the original downloaded one and it’s deleted? Did a search to find another version – all cut off at 4.17 minutes. Start checking to see if previous versions are available – see that yes! One has 2 previous versions! When tried to open the one from July 2019 says it is deleted… okay… try to open the one from December it’s the stupid 4 minute one again. And no it’s not in the recycle bin.
The file is a mp4. Laptop is an old Lenovo Thinkpad. Windows 8.
Anyone know:
1. What the hell I could have done?
2. What else I can try?
3. How to find a good professional I can take my laptop to to help?
3. Scale of 1-10, how f’ed am I?
Apologize if my explanation of what is going on is incoherent, trying my best to keep it together over here. Let me know what I need to clarify.
Truly appreciate any help, insight or words of wisdom.
And if the case is that the video is irretrievable or my husband finds out…well…thoughts, prayers & condolences are also welcomed.
EDIT:
One of the comments made me realize that I could have been watching the video from the folder it originally downloaded to in December. Before I uploaded to OneDrive, and I bet I moved (not copied) the file to another folder…. Possibly how the file got corrupted?
EDIT 2:
Soo I’m getting a tiddle bit nervous that I’m going to mess more things up, so if my patience holds out, will pause for now and wait to see if I hear back from my videographer as many have suggested…either way will update asap with what the videographer said or with what success / failures I’ve had going through your suggestions below!!
p.s. thank you all so much. I sincerely appreciate each one of you taking the time to reply. You are superheroes
EDIT 3:
GUYS! GOT MY WEDDING VIDEO BACK!!
Though I’m a little embarrassed by all the fuss I made, the Videographer did indeed reply with a link to re-download! Phew!
You guys are AMAZING!!! Thank you so much for all of the help, advice & words of wisdom! And for not making fun of me – Definitely feeling confident that I will not repeat this shameful event.
Also, I’m still tempted to figure out what the hell happened to that first file so if I do ever figure it out, will definitely share the update wouldn’t hold your breathe tho
I owe y’all big time! THANKS!
Also – Not sure if I locked this post or the flair did. Might be best to steer clear of technology today.
